Java and Data-related training courses to companies of all sizes

MS Outlook Intermediate Course

Download pdfContact Us – Book Now

Course Aims

This intensive, hands-on one day training course is designed to teach delegates how to customize their Outlook environment, calendar, mail, folders, and also track, share, assign, and quickly locate items within Outlook.

Who Should Attend

Existing users of Outlook who wish to further develop their understanding of the software and improve their performance at work. Note: delegates must have a thorough understanding of, and experience in, the subjects covered in the Introduction course.

Course Outline

Setting Calendar Options

  • Set Work Days and Times
  • Display an Additional Time Zone
  • Set Availability Options

Customizing Message Options

  • Modify Message Settings
  • Modify Delivery Options
  • Change the Message Format
  • Notify Others that You Will Be Out of the Office
  • Create a Distribution List
  • Insert a Hyperlink

Tracking Work Activities Using the Journal

  • Automatically Record a Journal Entry
  • Manually Record a Journal Entry
  • Modify a Journal Entry

Managing Tasks

  • Assign a Task
  • Reply to a Task Request
  • Send a Task Update
  • Track Assigned Tasks

Sharing Folder Information

  • Specify Folder Permissions
  • Delegate Access to Folders
  • Access Another User’s Folder
  • Send Calendar Information in an Email Message

Customizing the Outlook Environment

  • Customize the Toolbar
  • Create a New Toolbar
  • Customize the Menu Bar
  • Customize the Quick Access Toolbar
  • Customize the To-Do Bar
  • Create a Folder Home Page

Locating Outlook Items

  • Sort Messages Using Multiple Criteria
  • Find Messages
  • Find Outlook Items Using Multiple Criteria
  • Filter Messages
  • Organize Messages
  • Manage Junk Email

Working with Public Folders

  • Create a Public Folder
  • Add Users to a Public Folder
  • Post Information in a Public Folder
  • Send an Email Message to a Public Folder


Training Location

The Royal Commonwealth Club, 25 Northumberland Avenue, Embankment, London WC2N 5AP


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s